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Processing and Shipping Timeframes
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- Once processed, orders are shipped and delivered based on the shipping method chosen at checkout. Standard shipping typically takes 3-7 business days, while expedited options are available.
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Shipping Rates
- Shipping costs vary by order size, destination, and method and are calculated at checkout. We offer free standard shipping on orders over $50 within the U.S.
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Order Tracking
- After your order ships, you will receive a tracking number via email, allowing you to monitor your package status.
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International Shipping
- At this time, we only ship within the United States.
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Lost or Stolen Packages
- We are not responsible for lost or stolen packages. For assistance, contact your local post office with your tracking number. If an issue persists, reach out to us at [support email].
Returns Policy
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Return Eligibility
- Unopened, unused products in their original packaging may be returned within 30 days of purchase with proof of purchase.
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Non-Returnable Items
- Used, opened items, and items marked as "Final Sale" are non-returnable.
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How to Initiate a Return
- Email us at help@fullofego.com with your order number and reason for return. After approval, we’ll provide instructions. Return shipping costs are the customer’s responsibility unless the product arrived damaged or incorrect.
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Refunds
- Once your return is received and inspected, we’ll process your refund within 5-7 business days to the original payment method. Shipping costs from the original order are non-refundable.
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Exchanges
- We do not offer direct exchanges. Please return the original item and place a new order for the desired product.
FULL OF EGO HAIR
OUR STORY
We take our cues from the planet, and from your body. Ego is clinically-tested, cruelty-free, and meets Clean at Sephora™ standards. Just proven ingredients that balance and nourish your hair and scalp. You'll never find us using
- sulfates
- parabens
- phthalates
GIVE YOURSELF A BOOST
Ego was founded as a place for all women to polish off their authentic, unapologetic selves. From your crown to your toes, you deserve to walk tall.
That’s why we made a line of hair care products that are practical, effective, and full of the clean ingredients you want—with none of the ones you don’t.