1. Processing and Shipping Timeframes
    • Orders are processed within 1-2 business days, excluding weekends and holidays.
    • Once processed, orders are shipped and delivered based on the shipping method chosen at checkout. Standard shipping typically takes 3-7 business days, while expedited options are available.
  2. Shipping Rates
    • Shipping costs vary by order size, destination, and method and are calculated at checkout. We offer free standard shipping on orders over $50 within the U.S.
  3. Order Tracking
    • After your order ships, you will receive a tracking number via email, allowing you to monitor your package status.
  4. International Shipping
    • At this time, we only ship within the United States.
  5. Lost or Stolen Packages
    • We are not responsible for lost or stolen packages. For assistance, contact your local post office with your tracking number. If an issue persists, reach out to us at [support email].
Returns Policy
  1. Return Eligibility
    • Unopened, unused products in their original packaging may be returned within 30 days of purchase with proof of purchase.
  2. Non-Returnable Items
    • Used, opened items, and items marked as "Final Sale" are non-returnable.
  3. How to Initiate a Return
    • Email us at help@fullofego.com with your order number and reason for return. After approval, we’ll provide instructions. Return shipping costs are the customer’s responsibility unless the product arrived damaged or incorrect.
  4. Refunds
    • Once your return is received and inspected, we’ll process your refund within 5-7 business days to the original payment method. Shipping costs from the original order are non-refundable.
  5. Exchanges
    • We do not offer direct exchanges. Please return the original item and place a new order for the desired product.
FULL OF EGO HAIR

OUR STORY

We take our cues from the planet, and from your body. Ego is clinically-tested, cruelty-free, and meets Clean at Sephora™ standards. Just proven ingredients that balance and nourish your hair and scalp. You'll never find us using

  • sulfates
  • parabens
  • phthalates
GIVE YOURSELF A BOOST

Ego was founded as a place for all women to polish off their authentic, unapologetic selves. From your crown to your toes, you deserve to walk tall.

That’s why we made a line of hair care products that are practical, effective, and full of the clean ingredients you want—with none of the ones you don’t.